# Adam Waxman

> Product Engineer at SeatGeek who designs and builds end-to-end experiences quickly and with a high quality bar. Based in New York City.

Adam combines design, frontend engineering, and product thinking. He's spent 13+ years at SeatGeek, starting as the first PM, leading the design team to Director, then making an intentional shift back to IC work as a Product Engineer. He also builds side projects like NYC Jazz Guide, a full-stack jazz discovery platform.

## Career

- [SeatGeek](https://seatgeek.com): Product Engineer (2022-present). Builds end-to-end product experiences across design, engineering, and product. Previously Director of Product Design (2017-2022), where he built and scaled the design org with exceptional retention (only 1 person left in 9 years, after 7 years on the team). Started as the first PM (2013-2017), shipping the iOS app, marketplace, and 2016 brand relaunch.

## Projects

- [SeatGeek ChatGPT App](/projects/seatgeek-chatgpt-app): Ticket discovery inside ChatGPT. Designed and built user-facing flows in 2 weeks with a 2-person team. Featured in Sports Business Journal, Music Business Worldwide, and others.
- [Seller Landing Pages](/projects/seller-landing-pages): 30+ CMS-powered MLB team landing pages built in 4 weeks. Drove 1.3M+ visits and 60% seller growth, beating the 45% target. SeatGeek's top company priority for 2024.
- [Order Status Messaging](/projects/order-status-messaging): Tailored delivery emails and a "pizza tracker" progress indicator that cut fulfillment support contacts by 37%.
- [Chatbot 2.0](/projects/chatbot-2): AI-powered personalized chat support achieving a 75% self-service rate and 65% satisfaction boost.
- [Claude Code Personal Website](/projects/claude-code-personal-website): This portfolio site. A browser-based terminal emulator with AI chat, virtual filesystem, and custom-patched font for ASCII art. A rebuild of his 2013 terminal portfolio that hit #2 on Hacker News.
- [NYC Jazz Guide](https://nycjazz.guide): Full-stack jazz discovery platform scraping 25+ NYC venues with AI-enriched artist profiles and a social following system.
- [Spotify Integration](/projects/spotify-integration): Connect Spotify to SeatGeek for automatic artist tracking and show discovery.

## About

- **Values**: Craftsmanship, Curiosity, Humility, Simplicity, Speed + Quality
- **Skills**: Product Design, UX, Design Systems, Frontend Engineering (React, Next.js, TypeScript, Tailwind CSS), Prototyping, User Research, Full-stack Development, AI Integration
- **Education**: Emory University
- **From**: Cleveland, OH area

## Interests

- Jazz piano student. Favorites: Bill Evans, Brad Mehldau, Keith Jarrett, Jon Batiste, Julius Rodriguez
- Reading: design thinking, sci-fi, philosophy, behavioral psychology
- Matcha enthusiast (ceremonial-grade, Uji from Kyoto)

## Connect

- [GitHub](https://github.com/ajwaxman)
- [Dribbble](https://dribbble.com/awaxman)
- [Blog](https://blog.awaxman.com)
- [Substack (Evergreen Thoughts)](https://evergreenthoughts.substack.com)
- [Email](mailto:awaxman11@gmail.com)

## Optional

- [Interactive Terminal](/clawd/claude-code/terminal): Try the AI-powered terminal experience with bash simulation and Claude chat
- [Jazz Arranger Tool](/tools/jazz-arranger): Interactive jazz voicing charts and tune arrangement tool
- [Writing](/writing): Blog posts and essays